B2C energy sector (600+ employees)
Conversion rate improved by 7% for the long term
Sales cycle audit · CRM automation · Cadence & sequence optimization
- +7%
- conversion rate, improved for the long term
01 · Challenge
Inbound plateau & leaky funnel
Despite strong top-of-funnel traffic, the conversion rate stagnated in the mid and bottom funnel. Manual friction and delayed contact sequences led to high drop-off rates in the first 72 hours after a lead came in.
02 · Approach
Data audit & process automation
A complete refactoring of the sales cycle: automated CRM workflows for minimal response times and data-driven optimisation of outbound and nurturing sequences based on trigger behaviour.
03 · Result
Scaling & maximised efficiency
A sustained 7% lift in conversion rate across the entire funnel. Shorter time to close, higher sales velocity and better CAC efficiency, without increasing ad spend.




